Working at Sidegate Lane Care Home
248 Sidegate Lane, Ipswich, IP4 3DH
Operated by Sanctuary Home Care Limited
24 bedsResidential homes
Workplace Score
5.1/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 5.1/10
Key Finding
"Good safety and training with happy staff, but no permanent manager and weekend staffing shortages hold it back."
Safety & Risk
7/10
✓
Risks to people continued to be managed well. ... Medicines continued to be administered safely. ... The service was clean and hygienic.
Staff Culture
6/10
✓
Staff told us that they were happy working in the service. The minutes of staff meetings showed that they were kept updated with any changes in the service and people's needs and they could share their views
Staffing Levels
5/10
!
We received mixed views from people and relatives about if there were enough staff ... at weekends there could be a problem as there appears to be less staff. ... agency staff were occasionally used
Training & Dev
6/10
✓
The service continued to provide staff with training and support to meet people's needs effectively. Training provided to staff included moving and handling, fire safety, first aid, nutrition, and equality and diversity. Staff were also provided with training relating to people's specific conditions, including diabetes, mental health
Management
2/10
✕
There was not a registered manager in post. A registered manager is a person who has registered with the Care Quality Commission to manage the service.
Programmes
5/10
!
We received mixed views from people and relatives about the activities ... There is an activities [staff member] and they do things, this afternoon they have animals coming. ... breakfast club ... range of animals were brought into the service
Points to consider
No permanent manager in post, so leadership oversight is lacking.
There was not a registered manager in post.
Staffing is adequate but fewer staff on weekends and occasional agency workers.
at weekends there could be a problem as there appears to be less staff. ... agency staff were occasionally used
Activities are basic like animal visits and breakfast club, but some say not enough options.
mixed views from people and relatives about the activities and stimulation provided ... I don't think they have enough activities
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: July 2018
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews