Working at Shottendane Nursing Home
Shottendane Road, Margate, CT9 4BS
Operated by Shottendane N Home Limited
38 bedsNursing homes
Workplace Score
5.3/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 5.3/10
Key Finding
"Enough staff to meet needs and improving morale with engaging activities, but no registered manager and inconsistent safety records need improvement."
Safety & Risk
5/10
!
However, records of actions taken were not recorded by staff consistently in the same documents. This was an area for improvement.
Staff Culture
6/10
✓
Staff told us, 'The morale has perked up a lot since [manager] has taken over. I feel they are a lot more approachable. We are all eager to make changes and make the home better.'
Staffing Levels
7/10
✓
All staff members told us there were enough staff to meet people's needs. Staff told us, 'We always have two nurses now. Staffing is now fine... It's been so nice to have the time to spend with people and not be rushing as much.'
Training & Dev
/10
✕
Management
2/10
✕
At the time of our inspection there was not a registered manager in post.
Programmes
6/10
✓
There was an activities coordinator who organised group or 1:1 activity for people to take part in. Relatives had been invited into the service to have dinner with their loved ones, which people really enjoyed.
Points to consider
No permanent manager in place yet, so leadership stability is an issue.
At the time of our inspection there was not a registered manager in post.
Some risk records and wound checks are not fully consistent or detailed.
nurses had not measured the wound to evidence that it was healing and had improved.
Medication guidance is not fully clear for some as-needed doses.
There was no guidance for staff about the circumstances in which each medicine should be given. This is an area for improvement.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: October 2022
Requires improvement
Safe
!
Requires improvement
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Requires improvement
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews