Last updated: 9 February 2026
"Staff feel well supported by managers with enough on duty and strong safety practices, but limited activities relying on external services hold it back."
We were assured that the provider was preventing visitors from catching and spreading infections, using PPE effectively and safely, promoting safety through the layout and hygiene practices of the premises, and making sure infection outbreaks can be effectively prevented or managed.
Per 2019 comprehensive inspection: A staff member said, 'I have no concerns, I am fully confident people are safe here.' The staff were committed to protecting people from harm.
Per 2019 comprehensive inspection: There were enough staff to support people and to ensure their safety. We saw the staff were able to stop the tasks they were carrying out to give the person their attention because there were enough staff on duty.
Per 2019 comprehensive inspection: The staff told us they completed a range of training. This included training specific to meet individuals' needs.
Per 2019 comprehensive inspection: The staff told us they felt well supported by the registered manager and senior staff. They told us there was 'always' a senior person they could contact if they needed guidance or support.
Per 2019 comprehensive inspection: People followed activities they enjoyed including activities they attended when in their own homes such as day services or visiting local facilities.
No dedicated activities coordinator or creative programmes, so the role is mostly routine personal care and supporting people to attend their usual external day services.
Per 2019 comprehensive inspection: People followed activities they enjoyed including activities they attended when in their own homes such as day services or visiting local facilities.
Staffing is adequate with enough staff on duty to meet needs, but nothing special like low agency use or strong retention mentioned.
Per 2019 comprehensive inspection: There were enough staff to support people and to ensure their safety.
Only standard training including some specific to needs, no funded qualifications or career development paths.
Per 2019 comprehensive inspection: The staff told us they completed a range of training. This included training specific to meet individuals' needs.
AI Generated
Last inspected: July 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsApp