Working at Shoreline Nursing Home
2a Park Avenue, Redcar, TS10 3JZ
Operated by Hornby Healthcare Limited
44 bedsNursing homes
Workplace Score
5.9/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 5.9/10
Key Finding
"Staff feel supported in a strong team with well-managed safety risks, but gaps in agency staff checks and basic training hold it back."
Safety & Risk
7/10
✓
Risks to people were well managed at the home. Staff knew people well and they responded quickly when people's needs changed. Records to support the management of risk had significantly improved.
Staff Culture
7/10
✓
Staff told us, 'Residents get good care because staff work together. We are a team. We have time to spend with people' and, 'Everyone is much more relaxed. We have a good team.'
Staffing Levels
5/10
!
Records to support checks of agency staff needed to be improved. There were some gaps in the checks which were recorded to make sure staff had the right training and eligibility to work at the home.
Training & Dev
5/10
!
Per 2020 March comprehensive inspection: We also reviewed the training matrix for all staff.
Management
6/10
✓
Staff said they felt supported to carry out their roles. Comments included, 'Things have massively improved over the last few months. I feel better about coming into work. Communication has significantly improved.'
Programmes
5/10
!
Per 2020 March comprehensive inspection: 'We do chair exercises and listen to the radio... I enjoy the entertainers and they have a link with one of the schools and the children come and sing... I like the bingo and the singing.'
Points to consider
Enough staff overall but agency workers used and their check records had some gaps at first.
Records to support checks of agency staff needed to be improved. There were some gaps in the checks which were recorded to make sure staff had the right training and eligibility to work at the home.
Only standard training and supervisions, no specialist courses or funded qualifications mentioned.
Per 2020 March comprehensive inspection: We also reviewed the training matrix for all staff.
Basic activities like bingo, entertainers and school visits but no structured programme or coordinator.
Per 2020 March comprehensive inspection: 'We do chair exercises and listen to the radio... I enjoy the entertainers and they have a link with one of the schools and the children come and sing... I like the bingo and the singing.'
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: July 2020
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews