Working at Shooters Hill Residential Home
156 Shooters Hill Road, London, SE3 8RP
Operated by Shooters Hill Residential Home
6 bedsResidential homes
Workplace Score
5.4/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 5.4/10
Key Finding
"Enough staff, good training and supervision, supportive culture and varied activities, but managers missed that fire risk assessments needed expert review."
Safety & Risk
4/10
!
Fire risks assessments to minimise risk of fire had not been carried out or reviewed by an expert or a competent person.
Staff Culture
6/10
✓
Staff said they enjoyed working at the service and they received good support from the registered managers. One staff member said, 'We are a small but good team.'
Staffing Levels
6/10
✓
We observed that there were enough staff deployed to meet people's needs in a timely manner. The provider followed safe recruitment practices.
Training & Dev
6/10
✓
Staff completed an induction when they started work, as well a programme of regular training and supervision to enable them to effectively carry out their roles.
Management
4/10
!
systems to monitor the quality and safety had not identified that fire risks assessments to minimise risk of fire had not been carried out or reviewed by an expert or a competent person.
Programmes
6/10
✓
People had individual, person-centred weekly activity planners. Activities within the service included board games, arts and crafts, gardening and watching television. Activities outside... attending college, going to the cinema, eating out, shopping and trips to the seaside.
Points to consider
Managers quality checks missed that fire risk assessments needed review by an expert.
systems to monitor the quality and safety had not identified that fire risks assessments to minimise risk of fire had not been carried out or reviewed by an expert or a competent person.
Only standard mandatory training and supervisions, no funded qualifications or career development.
Records showed that staff had completed a programme of mandatory training which included safeguarding, first-aid, medicines, communication, challenging behaviour, dementia, equality and diversity, moving and handling, and infection control.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: January 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Requires improvement
Staff Reviews
Direct feedback from current and former employees
No one has reviewed yet. Be the first.
Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews