Working at Shirlett Close
21 Shirlett Close, Coventry, CV2 1PG
Operated by FitzRoy Support
4 bedsResidential homesSupported living
Workplace Score
4.7/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 4.7/10
Key Finding
"Good training and supportive managers, but no meaningful activities, minimum staffing and weak oversight hold it back."
Safety & Risk
4/10
!
We identified one incident where a person was injured by another person living at the home which had not been reported... Improvements were needed to food safety standards... two medicines were not being given in line with the prescriber's instructions
Staff Culture
6/10
✓
Staff spoke positively about the managers. Comments included, '[Registered manger] would act on any concerns we raised. She is always on the end of the phone and is approachable...'
Staffing Levels
4/10
!
There were enough staff to keep people safe, but staffing numbers did not support people's emotional and social wellbeing. One staff member told us, 'We just need more staff. We are always working on minimum numbers...'
Training & Dev
6/10
✓
Records demonstrated staff were up to date with the provider's mandatory training... Staff spoke positively about the training provided. One staff member commented, 'The training is pretty good actually.'
Management
4/10
!
Systems and processes were not operated effectively to ensure they assessed and monitored the service... This was a breach of regulation 17 (Good governance)
Programmes
3/10
✕
There were missed opportunities to engage people in meaningful activities within the home... One staff member told us, 'It can be boring for me, so can you imagine what it is like for them.'
Points to consider
No activities programme or outings, so the job is mostly routine care and staff say it gets boring
There were missed opportunities to engage people in meaningful activities within the home... One staff member told us, 'It can be boring for me, so can you imagine what it is like for them.'
Always working minimum staff numbers, so no time for extras like community outings
We are always working on minimum numbers which means the guys can't do anything.
Weak oversight with inaccurate records on incidents and meds, and some safety gaps like missing temperature checks
not all records contained accurate information... two medicines were not being given in line with the prescriber's instructions... staff did not record the temperature of the medicines room
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: June 2022
Requires improvement
Safe
!
Requires improvement
Effective
!
Requires improvement
Caring
!
Requires improvement
Responsive
!
Requires improvement
Management Quality
Well-led: Requires improvement
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews