Last updated: 9 February 2026
"Approachable management and a supportive culture, but no structured activities programme and staffing continuity issues hold it back."
People were protected from the risk of harm and abuse; safeguarding processes were clear and robust. Records showed that people received their medicines safely and as prescribed.
A staff member told us, “I like to come to work, it is a good place to work, it’s a nice atmosphere and I feel supported.” Staff described open communication and feeling valued.
There were sufficient staff deployed to meet people’s needs. The management team were in the process of reviewing their staffing levels to improve continuity of care.
Staff completed a thorough induction and were supported to access courses that would provide them with health and social care qualifications. They were also enabled to join organisations such as NAPA.
The [registered manager] has open door policy. The [registered manager] is approachable. Staff comments included positive feedback on support and approachability.
Per 2017 comprehensive inspection: Activities were provided to keep people active... People told us about visits to church, animals coming into the home and sitting outside.
No structured activities programme or coordinator, so the role is mostly routine personal care with little variety.
No activities or engagement programmes detailed in recent report; per 2017: Activities were provided to keep people active and these were being reviewed and developed.
Staffing is enough to get by but under review for better continuity, meaning you might not always work with the same team.
The management team were in the process of reviewing their staffing levels to improve continuity of care.
Only standard training and supervisions offered, no specialist courses or career development paths mentioned.
Per 2017 comprehensive inspection: Staff training was mostly current... Staff received annual appraisals and supervisions.
AI Generated
Last inspected: March 2025
Management Quality
Well-led: Good
Direct feedback from current and former employees

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