Working at Shipley Manor Care Home
Steel Drive, Shipley, BD17 7FF
Operated by St Marys Care Services Ltd
66 bedsResidential homes
Workplace Score
6.6/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.6/10
Key Finding
"Supportive managers and engaging activities create a positive atmosphere, but medicines management gaps like missing high-risk drug plans need fixing."
Safety & Risk
4/10
!
There were some areas of medicines management that required improvement... no care plan in place for high-risk medication such as Clopidogrel... Thickening powder... not consistently documented... Medication audits had been completed but had not identified the concerns.
Staff Culture
6/10
✓
Staff were overwhelmingly positive about working at the service... One staff member told us, 'I have worked in other places before, but this is by far the best service because it is so supportive. Managers are really helpful and supportive.'
Staffing Levels
7/10
✓
strong staffing presence, well-organised deployment, and an embedded culture of attentiveness and responsiveness... No one was left waiting or calling out for support.
Training & Dev
/10
✕
Management
8/10
✓
Managers were described as approachable, welcoming, and hands-on in their support. Staff said they felt comfortable raising concerns, sharing ideas, or seeking guidance, and noted that they were always met with encouragement and solutions.
Programmes
8/10
✓
meaningful involvement with the local Veterans group... crafting of keychains, pens, and other handmade items, which residents then sold at the home’s fayre... range of inclusive and engaging in-house activities... walks in the local area.
Points to consider
Medication records had gaps like no plan for high-risk drugs and inconsistent notes for thickening drinks, risking missed doses or choking.
no care plan in place for high-risk medication such as Clopidogrel... Thickening powder, prescribed to ensure safe swallowing, was recorded for administration by senior staff but not consistently documented in daily notes... Medication audits had been completed but had not identified the concerns noted above.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: October 2025
Good
Safe
✓
Good
Effective
✓
Good
Caring
★
Outstanding
Responsive
✓
Good
Staff Reviews
Direct feedback from current and former employees
No one has reviewed yet. Be the first.
Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews