Working at Shipley Lodge
94 Derby Road, Heanor, DE75 7QJ
Operated by Rethink Mental Illness
17 bedsNursing homes
Workplace Score
6.9/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.9/10
Key Finding
"Supportive managers and a positive culture where staff feel valued, but limited activities programmes and agency staff use hold it back."
Safety & Risk
7/10
✓
Staff were knowledgeable about safeguarding... Risks to people's health and wellbeing were assessed, managed and regularly reviewed... A new approach to medicines management had been introduced after there were errors found during audits.
Staff Culture
8/10
✓
Staff enjoyed working at the service and felt respected and valued... There was an open culture with all staff we spoke with sharing values about good person-centred care.
Staffing Levels
6/10
✓
There were enough staff to ensure that people's needs were met safely... There were staff vacancies and a recruitment plan in place... regular agency staff who knew people well.
Training & Dev
7/10
✓
New staff had detailed training and support... yearly refreshers or additional specific training when required. Nursing staff were supported to continue their clinical development... Staff also had regular opportunities for support through supervision sessions.
Management
8/10
✓
Staff told us they were able to ask for support and guidance from managers at any time. One said, 'I can ask for help at any time; the registered manager is very knowledgeable but also welcomes feedback.'
Programmes
4/10
!
People chose how to spend their time... encouraged by staff to develop interests... planning with people for days out... agreed leisure activities such as watching films together.
Points to consider
No activities coordinator or structured programme, so the role is mostly routine personal care with some basic outings and films.
People chose how to spend their time... planning with people for days out... watching films together.
Staffing is adequate but vacancies are covered by agency and casual staff.
There were staff vacancies and a recruitment plan in place to fill these. In the meantime casual staff had been recruited and there were regular agency staff.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: February 2020
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
Staff Reviews
Direct feedback from current and former employees
No one has reviewed yet. Be the first.
Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews