Last updated: 10 February 2026
"Stable staff retention, strong team spirit and positive management feedback, although activities are basic without specialist programmes."
Staff were aware of how to safeguard people from potential abuse. Systems were in place to ensure risks were suitably assessed and mitigated for. The provider was thorough when reviewing incidents to ensure appropriate lessons were learnt.
Staff commented that there was a strong sense of teamwork and all reported being happy in their work. One told us, 'I like the atmosphere here. It's like one big family.'
Staff retention was high, and no agency staff were used. Staff were complementary about staffing levels and the team spirit. The provider advised that currently the care team was deliberately overstaffed.
Training records showed almost 100 per cent compliance and staff spoken with confirmed their training was up to date. Staff were complimentary of the provider's commitment to career progression with many working towards achieving nationally recognised qualifications.
The feedback from both staff and people using the service regarding the registered manager was unanimously positive. The registered manager was seen to be accessible, compassionate and knowledgeable.
There was a wide range of activities which promoted health and well-being. These included regular sessions in exercise, arts and crafts, music, pet therapies and outings.
Activities are regular but basic like arts, crafts, music, pets and outings, with no specialist programmes or tech to make the role more varied.
There was a wide range of activities which promoted health and well-being. These included regular sessions in exercise, arts and crafts, music, pet therapies and outings.
AI Generated
Last inspected: July 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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