Working at Shinewater Court
Milfoil Drive, Eastbourne, BN23 8ED
Operated by The Disabilities Trust
37 bedsResidential homes
Workplace Score
7.5/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 7.5/10
Key Finding
"Staff feel supported by great managers in a positive atmosphere with excellent training and varied activities, although they sometimes use bank and agency staff."
Safety & Risk
8/10
✓
Robust medicine systems with competencies assessed; detailed risk assessments; incidents recorded, reported, lessons shared.
Staff Culture
8/10
✓
Staff comments: 'I just love my job, it's such a great place to work.' And, 'The manager is so supportive'; relaxed, open atmosphere.
Staffing Levels
6/10
✓
There were enough staff... consistent staffing group... had a pool of bank staff and used one care agency to supply staff when needed.
Training & Dev
8/10
✓
Staff had access to a wide range of training including mandatory and specialist (PEG, catheter care, epilepsy); regular supervision and annual appraisals.
Management
8/10
✓
The registered and deputy manager worked with staff each day... Staff felt supported... 'The manager is so supportive, all the senior staff are.'
Programmes
8/10
✓
Two activity staff offering varied programme (arts, crafts, music, cooking, quizzes); ConnectAbility Hub for assistive technology; community volunteers.
Points to consider
Staffing levels are adequate but they sometimes use bank and agency staff
Shinewater Court had a pool of bank staff and used one care agency to supply staff when needed.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: September 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews