Last updated: 9 February 2026
"Outstanding safety processes and a supportive manager create a positive team culture, but many new staff reduce stability and training lacks career development."
The provider and registered manager had comprehensive processes to minimise the risk... We were assured the provider managed infection prevention and control. From 2021 targeted inspection.
A staff member said, 'I love my job caring for the residents'; staff told us team meetings supported sharing information. Per 2019 comprehensive inspection.
There were sufficient staff to provide continuity of support... We observed sufficient numbers of staff during the inspection. Per 2021 and 2019 inspections.
Staff had attended Covid-19 specialist training... Staff told us 'Our training is very good' and records confirmed induction and supervisions. Per 2021 and 2019 comprehensive inspection.
All people, visitors, professionals and staff provided very positive feedback about the registered manager... 'She [registered manager] is always willing to listen and help'. Per 2019 comprehensive inspection.
All people were very complimentary about the activities... '[Activities co-ordinator] is really good... The outings here are lovely... work with the local school and nursery'. Per 2019 comprehensive inspection.
Staffing is adequate with enough staff observed on shift, but many new recruits mean the team lacks long-term stability.
A number of new staff had been recruited to the service. We observed sufficient numbers of staff during the inspection. Per 2019 comprehensive inspection.
Training includes induction, supervisions, and some specialist like Covid, but no funded qualifications or career development.
Records confirmed new staff were now being provided with an induction programme... supervisions were now taking place. Per 2019 comprehensive inspection.
Activities have a coordinator with outings and school visits, but no specialist programmes or innovative approaches.
A range of activities were provided to people both within the service as well as in the local community... work with the local school and nursery. Per 2019 comprehensive inspection.
AI Generated
Last inspected: April 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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