Working at Sherwood

Robust person-centred behaviour plans described potential behaviours... Staff were clear on their responsibilities in ensuring people were kept safe from the potential risk of abuse.

The registered manager had implemented a 'Pay it Forward' scheme for staff. This encouraged kindness and support to boost morale through low cost or no cost acts of kindness.

Staffing levels were set according to people's dependency needs to ensure that people were supported safely. On the day of our inspection we observed that people were supported by the right amount of staff, as reflected in their risk assessments.

Staff had completed specialist experiential training in the sensory impacts for people living with specific mental health conditions... The company have actually just agreed to fund me taking my mental health nursing degree at university.

The service was led by a registered manager and management team that were committed to delivering a service which improved the lives of the people using the service in fulfilling and creative ways. Their drive and passion had created an exceptionally dynamic and vibrant service.

The service used innovative ways to enrich people's lives through activities... day trips out, local events and a visit to the home by a therapy dog... we have two allotments that the home has.