Last updated: 9 February 2026
"Care workers are jolly with great teamwork in a relaxed atmosphere and good activities, but no registered manager and training gaps need addressing."
Medicines were managed safely. The provider was improving how they managed topical creams and 'as required' medicines.
One person said, 'It's 100% good. The care workers are always jolly and it's a relaxed atmosphere.' A member of staff said, 'Staffing is fine and the teamwork is great.'
People told us there was enough staff on duty to meet their needs including at night and on a weekend.
The management team had identified they had gaps in training which were being addressed. Staff had received support to understand safeguarding procedures, but some had not completed formal safeguarding training.
The service did not have a manager registered with the Care Quality Commission. A manager commenced two months before the inspection and said they would be submitting an application to register.
Per 2019 comprehensive inspection: The home employed an activity co-ordinator... Activities included arts and crafts, knitting, gentle exercise and interactive music sessions.
No permanent manager in post, as the new one has not registered yet.
The service did not have a manager registered with the Care Quality Commission. A manager commenced two months before the inspection and said they would be submitting an application to register.
Gaps in staff training, with some missing formal safeguarding training.
Staff had received support to understand safeguarding procedures, but some had not completed formal safeguarding training. The management team was addressing this.
Staffing is adequate but they use a backup system to cover shortages at short notice.
The provider had an effective system for covering staff shortages at short notice.
AI Generated
Last inspected: May 2021
Management Quality
Well-led: Good
Direct feedback from current and former employees

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