Last updated: 9 February 2026
"Staff receive regular training and know how to keep people safe, although no permanent manager is in place and staffing gets stretched when someone calls in sick."
Per 2017 comprehensive inspection: Staff knew how to keep people safe from abuse... Accidents and incidents were recorded, analysed... The provider had worked hard to significantly reduce the amount of falls.
Per 2017 comprehensive inspection: Staff told us that they felt well supported... 'I love working here. We are a good team.'
Per 2017 comprehensive inspection: There were sufficient numbers of suitably qualified, competent, skilled and experienced staff to meet the needs of the people living in the home.
Per 2017 comprehensive inspection: Staff received comprehensive training... They all confirmed that they now received regular training and supervision throughout the year.
Per 2017 comprehensive inspection: A registered manager was not in post... A member of the provider's senior management team was managing the service on an interim basis.
Per 2017 comprehensive inspection: The service had two activity staff... We observed an activity session... singing and playing musical instruments... nails painted... one to one.
No permanent manager in place, run by interim senior team instead.
Per 2017 comprehensive inspection: A registered manager was not in post... A member of the provider's senior management team was managing the service on an interim basis.
Staffing is adequate but staff get a bit harassed when someone calls in sick.
Per 2017 comprehensive inspection: 'sometimes they are a bit harassed when there's one off sick but they still do the job.'
AI Generated
Last inspected: October 2017
Management Quality
Well-led: Good
Direct feedback from current and former employees

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