Working at Sheringham House
54 Old Road East, Gravesend, DA12 1NR
Operated by Achieve Together Limited
10 bedsResidential homes
Workplace Score
5.5/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 5.5/10
Key Finding
"Staff feel valued in a supportive team with enough staff and good training, but managers miss gaps in health checks like constipation records."
Safety & Risk
5/10
!
People's specific health risks had been assessed but were not always monitored and well-managed. For example, people's care and support plans outlined specific health risks, such as constipation. However, bowel charts were not always completed... The registered manager was aware that further work was needed.
Staff Culture
6/10
✓
The manager worked hard since the last inspection to instil a culture of care... One staff member told us, 'The communication is great and everyone works as a team', another staff member told us, 'I love supporting people here... My manager so supportive'. Staff felt able to raise concerns with managers without fear.
Staffing Levels
6/10
✓
The service deployed enough staff to meet people's needs. We observed enough staff to support people's needs. One staff member told us, 'I think we have enough staff now, also the manager will come and help out if needed.'
Training & Dev
6/10
✓
The service provided staff with training that met people's needs. The registered manager ensured staff carried out extensive dysphagia training. One staff member told us, 'We have done lots of training such as first aid, fire training and medication.' The registered manager... carried out regular supervisions.
Management
4/10
!
Governance processes had not always ensured staff provided support that met people's needs, specifically regarding nutrition. The manager had not always identified and addressed gaps in recording for constipation management.
Programmes
5/10
!
People were supported to participate in their chosen social and leisure interests. For example, people were supported to attend day centres, hydrotherapy and the local community. One relative told us, 'They [person] seem to be getting out more.'
Points to consider
Managers do not always spot gaps in health checks like bowel charts or weight plans for overweight residents.
Governance processes had not always ensured staff provided support that met people's needs, specifically regarding nutrition... The manager had not always identified and addressed gaps in recording for constipation management. Staff had not consistently documented people's bowel movements.
Some new staff still in induction lack confidence supporting tricky mealtimes.
Since the last inspection new staff had been recruited, some of which were still going through the induction process. During the inspection we observed some staff were not always confident when supporting people during mealtimes.
No activities coordinator or special creative programmes, just basic outings to day centres and hydrotherapy.
People were supported to attend day centres, hydrotherapy and the local community.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: June 2023
Requires improvement
Safe
!
Requires improvement
Effective
!
Requires improvement
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Requires improvement
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews