Last updated: 9 February 2026
"Supportive management and stable staffing with effective safety, but basic training and uncoordinated activities hold it back."
Per 2019 comprehensive inspection: The provider had effective safeguarding systems in place, staff understood what to do to protect people from harm and how to report concerns.
Per 2019 comprehensive inspection: Staff were happy in their role and committed to providing high-quality care and support.
Per 2019 comprehensive inspection: A sufficient number of suitable and skilled staff were in place and this had negated the further use of agency staff.
Per 2019 comprehensive inspection: Staff had received training when they first started working and this was updated each year. All staff completed the Care Certificate.
Per 2019 comprehensive inspection: Staff told us they were able to provide good quality care and support to people because they had a registered manager who listened and worked alongside them providing care.
Per 2019 comprehensive inspection: People were also encouraged to try new activities such as horse riding and swimming.
Training covers basics like the Care Certificate and updates but no specialist courses or extra development.
Per 2019 comprehensive inspection: Staff had received training when they first started working and this was updated each year. All staff completed the Care Certificate.
Activities include outings, gardening and events but no dedicated coordinator or specialist programmes.
Per 2019 comprehensive inspection: People were also encouraged to try new activities such as horse riding and swimming.
AI Generated
Last inspected: November 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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