Last updated: 10 February 2026
"Approachable management, sufficient staffing, and strong safety practices, but basic activities without a dedicated coordinator."
Assured on preventing infections, PPE use, testing, outbreak management; layout improvements made post-inspection. Per 2021 IPC inspection.
Staff engaged through regular team meetings; registered manager approachable, good listener. Per 2018 comprehensive inspection.
Agency staff were only used in emergencies. Sufficient numbers... people never have to wait too long. Per 2021 IPC and 2018 comprehensive inspections.
Provider had recently employed a trainer; staff training up to date, competency regularly assessed. Per 2018 comprehensive inspection.
Staff told us the registered manager was approachable and a good listener. Per 2018 comprehensive inspection.
Staff engaged people in meaningful activities; always something in the afternoons, opportunities to access local community. Per 2018 comprehensive inspection.
No activities coordinator or specialist programmes, so the role is mostly routine personal care with basic afternoon activities and occasional outings.
Staff engaged people in meaningful activities. One person told us, 'There is always something in the afternoons to do but I prefer to sit here and read my book.' People were provided with opportunities to access the local community. Per 2018 comprehensive inspection.
AI Generated
Last inspected: February 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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