Last updated: 9 February 2026
"Strong safety and engaging activities, with a well-liked manager and positive staff culture, although staff retention and agency use lack clear details."
Staff received safeguarding training and knew how to respond; risks assessed with staff access to guidance; incidents reviewed by manager to prevent recurrence; timely contact with professionals for health changes.
Staff told us they enjoyed working at Sherdley Court and felt able to speak openly with the manager; 'It's a good company to work for' and 'We have meetings. We get to share our views and I feel like we are listened to'.
There were enough staff on duty to support people safely; where needed, the registered manager increased staffing levels.
Per 2019 comprehensive inspection: Staff completed comprehensive induction, all staff trained as dementia friends, end-of-life training for all including housekeeping, regular supervision, and staff made champions in various topics.
The registered manager was well thought of by both people living at the home and staff; feedback included 'I love [manager]. She's great. She's lovely. I can talk to her about anything' and 'The manager is lovely. I can always approach her, and she is ready to help.'
Per 2019 comprehensive inspection: Activities coordinator delivered Namaste sessions weekly, digital reminiscence software, dementia dolls, crafts, choir, intergenerational visits, discos, community outings; attended course on incorporating physical activity.
Staffing levels are adequate with extra staff added when someone needs more support, but no details on staff staying long-term or using few agency workers.
There were enough staff on duty to meet people's needs and keep them safe. Where people needed additional support due to a change in health or well-being, the registered manager ensured additional staff were deployed.
AI Generated
Last inspected: July 2022
Management Quality
Well-led: Good
Direct feedback from current and former employees

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