Last updated: 10 February 2026
"Supportive approachable management and stable long-serving staff, but only standard refresher training without specialist courses and no dedicated activities coordinator."
Robust safeguarding systems; person-centred risk assessments; incidents monitored for trends and lessons learned.
Staff said 'We communicate really well and it's an open door with the managers'; promoted open inclusive culture.
Small turnover with some staff over 15 years; 'staff are long serving and very consistent'; sufficient numbers of experienced staff observed.
Staff received regular refresher training and supervision; 'We have some training every year and others lasts for three years'.
The registered manager was visible and available to all staff; staff said 'I'm 100% supported' and 'management is approachable'.
People engaged in Bingo, bowling, meals out, shopping, theatre trips, and sensory activities.
Only standard refresher training and supervisions, no specialist courses or funded qualifications to build skills.
Staff told us they kept their professional knowledge up to date through refresher training. One staff member said, 'We have some training every year and others lasts for three years'.
Regular outings and games like bingo and bowling, but no dedicated activities coordinator or special innovative programmes.
People were encouraged to engage in activities both in the home and in the community. We saw people were involved in activities such as, Bingo, bowling, meals out, shopping and theatre trips.
AI Generated
Last inspected: April 2020
Management Quality
Well-led: Good
Direct feedback from current and former employees

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