Working at Shepley House
Eyam Road, Stockport, SK7 6HP
Operated by Borough Care Ltd
43 bedsResidential homes
Workplace Score
3.9/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 3.9/10
Key Finding
"Staff work well together with a positive team culture, but no permanent manager and occasional staffing shortages create oversight gaps."
Safety & Risk
3/10
✕
Medicines were not always managed in line with good practice in relation to storage and medicines people were being given covertly... Systems to ensure people were safe were not always being used effectively.
Staff Culture
6/10
✓
Staff spoke positively about the manager... Staff all worked well as a team and one person told us, 'It's sweet to see how the staff are with each other.'
Staffing Levels
4/10
!
Feedback about staffing was mixed. Some people and families felt there was not always enough staff... during the inspection, the inspector had to seek staff to help people.
Training & Dev
4/10
!
We recommend the provider review their systems for training and oversight of medicines management.
Management
2/10
✕
At the time of our inspection there was not a registered manager in post.
Programmes
3/10
✕
People and relatives told us they had noticed the absence of the activity worker and the impact of the lack of activities and stimulation when this post was vacant.
Points to consider
No permanent manager in post, so oversight and governance have big gaps.
At the time of our inspection there was not a registered manager in post.
Hiring checks are incomplete with missing references and unexplained job gaps, risking unsafe staff.
Recruitment records did not always demonstrate that robust recruitment processes were being followed... gaps in employment... not fully explored.
Staff numbers are sometimes too low with no one around when residents need help right away.
Feedback about staffing was mixed... inspector had to seek staff to help people, as no staff were present or nearby in communal spaces.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: August 2023
Requires improvement
Safe
!
Requires improvement
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Requires improvement
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews