Last updated: 10 February 2026
"Staff feel supported by strong leadership and a positive family culture with stable staffing, but limited activities programmes and basic training hold it back."
People were safe and protected from abuse. Staff understood how to protect people from poor care and abuse. The service worked well with other agencies. (2023)
The registered manager had instilled a culture of care in which staff valued and promoted people's individuality. The home had a domestic and 'family' feel. (2023)
The service had enough appropriately skilled staff to meet people's needs and keep them safe. There was a stable team of experienced staff. (2023)
Staff had completed training on how to recognise and report abuse and knew how to apply it. Staff had been trained to manage medicines safely. (2023)
The registered manager worked directly with people and led by example. Staff felt supported by the registered manager which supported a positive, person-centred culture. (2023)
Staff supported people to follow their interests in the home and in the community. People were supported to be active members of their community. (2023)
No activities coordinator or special programmes, so the job is mostly personal care and helping people with their own outings and interests.
Staff supported people to follow their interests in the home and in the community. Staff adapted how they supported people to follow activities as their needs and interests changed.
Only basic training like spotting abuse and handling medication, no specialist courses or help with qualifications.
Staff had completed training on how to recognise and report abuse and knew how to apply it. Staff had been trained to manage medicines safely.
AI Generated
Last inspected: April 2023
Management Quality
Well-led: Good
Direct feedback from current and former employees

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