Working at Shenstone Hall
13 Birmingham Road, Lichfield, WS14 0JS
Operated by Shenstone Hall Ltd
25 bedsResidential homes
Workplace Score
6.7/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.7/10
Key Finding
"Supportive managers with an open door policy and strong safety measures, but no activities coordinator or regular programmes."
Safety & Risk
8/10
✓
Assured on preventing infections, effective PPE use, testing access, outbreak management, and safe visits.
Staff Culture
7/10
✓
Staff were supported to remain well through the pandemic by regular calls and the registered managers having an open door policy.
Staffing Levels
/10
✕
Training & Dev
/10
✕
Management
7/10
✓
The registered managers had an open door policy and made direct changes to policies as a result of feedback from people and relatives.
Programmes
3/10
✕
Staff hosted the entertainment themselves where people were unable to have entertainment brought into the home.
Points to consider
No activities coordinator or regular programme, just staff stepping in for basic entertainment during pandemic restrictions.
Staff supported people to maintain their wellbeing where they were unable to have entertainment into the home by hosting the entertainment themselves.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: April 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews