Working at Shenley Lodge
34 Abbey Road, London, EN1 2QN
Operated by Vijaykoomar Kowlessur
7 bedsResidential homes
Workplace Score
7.3/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 7.3/10
Key Finding
"Supportive management fosters a positive culture and stable staffing, but training is standard and activities basic."
Safety & Risk
8/10
✓
People were safeguarded from the risk of abuse. Staff had completed appropriate safeguarding training... Medicines were managed safely, and several checks were in place... Risks to people were assessed and managed safely.
Staff Culture
8/10
✓
Staff felt respected, supported and valued by the registered manager, which supported a positive and improvement driven culture. One relative said, 'We have seen (the registered manager) chatting with staff, and there's always a good atmosphere in the home.'
Staffing Levels
7/10
✓
The registered manager spoke about the challenges of recruiting during the pandemic. They told us staff turnover at the home was low... One staff member told us, 'I feel there are enough staff, we manage to get everything done. We also get to spend time with people.'
Training & Dev
6/10
✓
Records confirmed staff had received training that was relevant to their roles... A staff member told us, 'I had an induction and spent time shadowing... I have regular training. We recently had infection control training.'
Management
8/10
✓
Staff told us, 'The manager is knowledgeable and very supportive. If I have any concerns I can speak with the manager, she always finds a solution' and 'I get a lot of support from the manager. I have never had any issues here; I really enjoy working with the people living here.'
Programmes
6/10
✓
Per 2018 comprehensive inspection: Activities on offer included exercise, car trips, cooking club, indoor mini golf, beauty therapy, arts and crafts, playing musical instruments, table activities, and listening to music.
Points to consider
Staff get standard training like induction and infection control but nothing specialist or funded qualifications to build skills.
Records confirmed staff had received training that was relevant to their roles and the needs of the people they worked with. A staff member told us, 'I had an induction and spent time shadowing before starting to work on my own. I have regular training.'
Activities are basic like gardening, music, bowling and crafts so the role stays mostly routine care without much variety.
Relatives told us, '(Person) likes doing sporty things in the garden, like bowling... They seem to know what he likes with music, and he has a little dance.' Per 2018: cooking club, indoor mini golf, beauty therapy, arts and crafts.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: February 2022
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews