Last updated: 10 February 2026
"Staff spoke positively about the team and manager with robust safeguarding, but staffing lacks strong retention and activities miss a dedicated coordinator."
Safeguarding procedures were robust and staff understood how to safeguard people. Medicines were managed safely at the service.
Staff spoken with made very positive comments about the staff team, registered manager and nominated individual.
There were enough staff to keep people safe and meet their needs. Staff felt there were enough staff to support people effectively.
Staff had received specialised training to meet the needs of the people who used the service such as mental health training. Staff told us they were well-supported by the registered manager; they received regular one-to-ones and appraisals.
Staff told us the registered manager was approachable, supportive and proactive at dealing with any issues that arose.
People were supported to maintain their independence and engage in activities of daily living such as, cooking, food shopping and cleaning their room. People were encouraged and supported to engage in activities within the community.
Staffing is adequate to meet needs, but no details on low staff turnover or minimal agency use.
There were enough staff to keep people safe and meet their needs. Staff felt there were enough staff to support people effectively.
Activities focus on daily living skills and community outings, but no dedicated coordinator or specialist programmes mentioned.
People were supported to maintain their independence and engage in activities of daily living such as, cooking, food shopping and cleaning their room. People were encouraged and supported to engage in activities within the community.
AI Generated
Last inspected: August 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsApp