Working at Shelburne Lodge
Rutland Street, High Wycombe, HP11 2LJ
Operated by Barchester Healthcare Homes Limited
51 bedsNursing homes
Workplace Score
5.9/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 5.9/10
Key Finding
"Staff feel supported and valued with strong training and enough staffing, but risk assessments are not always up to date, creating safety gaps."
Safety & Risk
4/10
!
Risk assessments did not always ensure people's safety.
Staff Culture
6/10
✓
Staff told us, 'We are a little family'.
Staffing Levels
6/10
✓
We observed there were enough staff available throughout our visit to support people and that call bells were answered promptly.
Training & Dev
7/10
✓
Compliance rates were substantially high, and staff members had their own competence folders.
Management
6/10
✓
Staff felt supported and valued by the management team.
Programmes
6/10
✓
The service offered a range of activities for people to take part in... birds of prey, visits from the local school and celebrating festivities.
Points to consider
Risk assessments are not always fully up to date, like for bed mattresses and resuscitation decisions, which could create safety gaps.
some assessments, such as mattress settings, Do Not Attempt Resuscitation (DNAR) status, and weight checks were not always robustly reviewed
Some residents say call bells are not always answered quickly.
'I use my buzzer, they don't always come quickly'
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: August 2018
Good
Safe
!
Requires improvement
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
Staff Reviews
Direct feedback from current and former employees
No one has reviewed yet. Be the first.
Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews