Last updated: 9 February 2026
"Supportive management, positive staff culture, and strong safety practices, although reliance on agency staff and basic training are drawbacks."
2020: assured on all IPC including whole home testing, specialist training, effective PPE, visitor screening, contingency plans; 2017: good safeguarding, risk management, medicines.
Per 2017: staff felt well supported, morale excellent, good teamwork, enjoyed working there; 2020: all staff feedback positive about support.
Per 2017: sufficient skilled staff, not rushed, safe recruitment with DBS checks; 2020: agency staff used but work only in one setting.
Per 2017: on-going programme with induction, Care Certificate, dementia awareness, moving and handling; staff felt appropriate; 2020: IPC specialist training.
Per 2017: registered manager visible and effective leader, staff said 'she is always approachable, passionate'; 2020: staff commented registered manager supportive.
Per 2017: activities coordinator provides regular art and craft, pamper sessions, exercise, music, church services, entertainers.
Staffing is adequate but relies on some agency workers.
All members of staff worked in only one care setting, this included part-time and agency staff.
Only standard training like dementia awareness and moving people, no specialist courses or funded qualifications.
Per 2017 comprehensive inspection: Training included health and safety, dementia awareness, moving and handling, emergency first aid, infection control.
Activities are regular with a coordinator but basic like arts, crafts and music, no specialist programmes.
Per 2017 comprehensive inspection: Activities included, art and craft, pamper sessions, exercise, and music and movement. There were also monthly church services and visiting entertainers.
AI Generated
Last inspected: November 2017
Management Quality
Well-led: Good
Direct feedback from current and former employees

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