Working at Shearwater
Moorings Way, Portsmouth, PO4 8QW
Operated by Portsmouth City Council
60 bedsResidential homes
Workplace Score
7.3/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 7.3/10
Key Finding
"Supportive managers, positive culture and innovative activities, although adequate staffing relies on some agency workers and training is standard."
Safety & Risk
8/10
✓
We were assured that the provider was using PPE effectively and safely. We were assured that the provider was making sure infection outbreaks can be effectively prevented or managed.
Staff Culture
8/10
✓
Per 2019 comprehensive inspection: Staff told us they enjoyed working at the home and supporting people. One staff member said, 'I feel we are really good at dementia care, and we do amazing things.'
Staffing Levels
6/10
✓
Per 2019 comprehensive inspection: There were sufficient staff deployed to meet people's needs and keep them safe. Agency staff were used to ensure there were enough staff to meet people's needs. However, the registered manager told us they used regular agency staff that knew people.
Training & Dev
6/10
✓
Per 2019 comprehensive inspection: Staff received training that enabled them to meet the needs of people living at the service. One staff member told us, 'I'm up to date with all my training, we get loads but it's good.'
Management
8/10
✓
Per 2019 comprehensive inspection: Staff told us they felt listened to and the registered manager and deputy manager were approachable. One staff member said, 'The managers are very supportive, when they say, 'open door' they mean it, 100%.'
Programmes
9/10
✓
Per 2019 comprehensive inspection: light therapy... records showed that people who had been receiving the light therapy had improved sleep patterns and a reduction in unsettled behaviours; virtual reality headset used based on research to enhance wellbeing.
Points to consider
Staffing is adequate but they use some regular agency workers to cover shifts.
Agency staff were used to ensure there were enough staff to meet people's needs. However, the registered manager told us they used regular agency staff that knew people living at the home and could safely meet their needs. Per 2019 comprehensive inspection.
Only standard training and induction, no specialist courses or funded qualifications.
New staff completed an induction programme before supporting people on their own... Staff received training that enabled them to meet the needs of people living at the service. Per 2019 comprehensive inspection.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: June 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews