Last updated: 9 February 2026
"Strong management, stable staffing without agency use, and a positive culture, although gaps in choking risk checks and medicines recording need fixing."
Although most risks to people's health and wellbeing were assessed and managed, some changes were required to improve the management of people who may be at risk of choking. Some improvements were required around guidance and recording for medicines.
There was a positive culture and staff said it was a good working environment. Staff enjoyed their jobs, 1 staff member said, 'I really enjoy working here', and another said, 'I love my job.'
There were good staffing levels and there were no staff vacancies. The provider was not currently using agency staff.
The home was managed well and a relative said, 'They are strong managers. The owner is involved in the day to day running and decisions.' There was a clear governance structure and regular governance meetings.
Some gaps in choking risk checks and medicine recording mean safety isn't fully robust yet.
It was not clear whether everyone with a modified diet had been assessed by a dietician... Some people had medicines prescribed 'as and when required'. There was not always guidance in place for staff to follow... Staff did not always record the date of opening of topical creams and eye drops.
AI Generated
Last inspected: August 2023
Management Quality
Well-led: Good
Direct feedback from current and former employees

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