Working at Sharon and Glen Arnott - 32 Beamont Way
Beamont Way, Salisbury, SP4 7UA
Operated by Sharon and Glen Arnott
4 bedsResidential homes
Workplace Score
7.9/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 7.9/10
Key Finding
"Stable staff team and supportive leaders with engaging activities, but specialist training and medicines management issues need completing."
Safety & Risk
7/10
✓
The provider had a proactive and positive culture of safety, based on openness and honesty. Staff listened to concerns about safety and investigated and reported safety events. Lessons were learnt... The provider had recently moved to an electronic medication management system, however this had caused some issues related to inaccurate orders being delivered... leaders had ensured they introduced a backup paper system.
Staff Culture
8/10
✓
Staff felt they were well supported by leaders. Leaders ensured staff had regular supervision and appraisals. Staff shared they were confident to approach leaders to raise any issues they may encounter.
Staffing Levels
9/10
✓
The provider had a very stable team and had not recruited any new staff for some time. Leaders ensured there were enough staff working to support people. They did additional shifts at times of staff absence to ensure people received continuity of care.
Training & Dev
7/10
✓
The provider ensured staff received training to enable them to safely support people. The provider was proactive in seeking out extra training that would benefit people and the staff team. They had struggled to access mandatory training relating to people with a learning disability and autistic people but had now ensured some of the staff team had attended the relevant training and the rest were booked to attend.
Management
8/10
✓
The registered manager had been in post for several years and knew the staff and people very well. They ensured they completed shifts in the service regularly to enable them to have oversight of how the home was running.
Programmes
8/10
✓
The provider supported people who struggled to meet with their friends by creating a friendship group that met regularly. This enabled people to socially engage with others and have a community presence using local facilities such as coffee shops. People were supported to go on holidays of their choosing... visit a car museum, others who liked beauty treatments were supported to visit beauty salons.
Points to consider
Not all staff finished specialist training on learning disabilities and autism yet, even though some did and others are booked.
They had struggled to access mandatory training relating to people with a learning disability and autistic people but had now ensured some of the staff team had attended the relevant training and the rest were booked to attend.
New electronic medication system caused wrong medicine deliveries sometimes, so they needed a paper backup.
the provider had recently moved to an electronic medication management system, however this had caused some issues related to inaccurate orders being delivered to them with how medicines were managed. In response to this, leaders had ensured they introduced a backup paper system to mitigate the risks
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: March 2018
Good
Safe
✓
Good
Effective
✓
Good
Caring
★
Outstanding
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews