Last updated: 10 February 2026
"Strong leadership, proud supportive staff culture and meaningful activities, but staffing relies on regular agency workers."
Per 2022 targeted inspection: We were assured that the provider was preventing visitors from catching and spreading infections, using PPE effectively and safely, accessing testing, and making sure infection outbreaks can be effectively prevented or managed. Per 2019: People were safe and protected from avoidable harm.
Per 2019 comprehensive inspection: Staff were proud to be working at the home and enjoyed their job. The staff team enjoyed working together and supported each other and the registered manager. Staff felt that the senior team supported them well.
Per 2022 targeted inspection: The registered manager was open and honest about the current challenges at the service relating to staffing. Mitigations such as using regular agency staff, and ongoing recruitment initiatives were in place to help mitigate these challenges.
Per 2019 comprehensive inspection: Staff received training, support and guidance so that they had the knowledge and skills to do their job well. Staff were up to date with all training required by the provider, which a trainer delivered face-to-face or via the computer.
Per 2019 comprehensive inspection: Everyone praised the registered manager who was approachable, helpful and provided strong leadership. The registered manager provided very strong leadership and everyone told us how visible she was.
Per 2019 comprehensive inspection: The registered manager and the staff were very proud of their achievements. They had been awarded accreditation in the Eden Alternative way of working. The staff team were all involved in arranging a wide range of meaningful things for people to do, including group and individual activities, outings and entertainments.
Staffing is adequate and safe but relies on regular agency workers due to current challenges.
The registered manager was open and honest about the current challenges at the service relating to staffing. Mitigations such as using regular agency staff, and ongoing recruitment initiatives were in place
AI Generated
Last inspected: March 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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