Working at Shamu
126 Regent Road, Stoke On Trent, ST1 3AY
Operated by Delam Care Limited
6 bedsResidential homes
Workplace Score
6.2/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.2/10
Key Finding
"Supportive approachable management and strong safety practices, but limited structured activities and staff covering shifts hold it back."
Safety & Risk
8/10
✓
2021: Assured on all infection control including PPE, testing, cleaning, shielding. Per 2019: Safeguarding training, detailed risks, incidents analysed, lessons learnt.
Staff Culture
7/10
✓
Per 2019: Staff felt supported, approachable manager acted on feedback, staff nominated for national award, committed to good outcomes.
Staffing Levels
5/10
!
Per 2019: 'I think there are enough staff. We all pull together and cover shifts so people have the support they need.'
Training & Dev
6/10
✓
Per 2019: Staff had induction, regularly received training, competency checks, and supervisions to discuss development.
Management
7/10
✓
Per 2019: 'The registered manager is very approachable and supportive. I know I can talk with them about any issues and they act on these.' Staff felt supported.
Programmes
4/10
!
Per 2019: Staff supported access to interests like guitar playing, discos, community socialising, and daily living activities such as cooking.
Points to consider
No activities coordinator or structured programmes, just basic support for outings, music, and discos.
People told us they had a varied social life and staff supported them to access interests... I enjoy playing my guitar... go to discos to meet with my friends.
Staffing is adequate but staff have to pull together and cover shifts sometimes.
Staff told us they were given enough time... One staff member said, 'I think there are enough staff. We all pull together and cover shifts...'
Only standard training like induction and supervisions, no specialist courses or funded qualifications.
Staff told us they had an induction before they started to provide care and regularly received training to carry out their role... received supervisions.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: October 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews