Working at Shallcott Hall Residential Home
1 Ellenborough Crescent, Weston Super Mare, BS23 1XL
Operated by Shallcott Hall Residential Home
9 bedsResidential homes
Workplace Score
6.1/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.1/10
Key Finding
"Supportive management and positive staff culture with good training, but no activities programme and lone working on every shift hold it back."
Safety & Risk
7/10
✓
We were assured the service were following safe infection prevention and control procedures to keep people safe.
Staff Culture
7/10
✓
Per 2018 comprehensive inspection: Staff told us, 'Very nice. Very laid back, homely. The management is very supportive and good.'
Staffing Levels
5/10
!
Per 2018 comprehensive inspection: People were supported by adequate staffing numbers to meet people's needs. The home always had one member of staff on duty.
Training & Dev
7/10
✓
Per 2018 comprehensive inspection: Staff had training in food hygiene, fire safety, mental health, challenging behaviour, first aid, moving and handling, safeguarding, Mental Capacity Act, diabetes, equality and diversity and medication.
Management
7/10
✓
Per 2018 comprehensive inspection: People, staff and relatives said the home was a nice place to live and that the provider was supportive and accessible.
Programmes
2/10
✕
No activities, engagement, or creative approaches mentioned; per 2018: People chose to go out independently or spend time in rooms or communal areas.
Points to consider
No activities programme or activities coordinator, so shifts mostly about promoting resident independence
Per 2018 comprehensive inspection: People had choice and control about what activities they participated in. Some people chose to go out into the community in the day. Others chose to spend time in their rooms or the communal areas of the home.
Lone working on every shift with just one staff on duty
Staffing arrangements were such that they were lone workers.
Medication records sometimes inaccurate
Per 2018 comprehensive inspection: we found one person had not taken their morning medication but their Medication Administration Record (MAR) confirmed they had taken it.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: December 2018
Good
Safe
?
Not rated
Effective
?
Not rated
Caring
?
Not rated
Responsive
?
Not rated
Staff Reviews
Direct feedback from current and former employees
No one has reviewed yet. Be the first.
Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews