Working at Shakti Lodge
208-212 Princes Road, Dartford, DA1 3HR
Operated by Shakti Lodge
26 bedsResidential homes
Workplace Score
5.6/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 5.6/10
Key Finding
"Stable staffing with only regular staff and a positive culture where people feel valued, but inconsistent management and medication recording gaps need fixing."
Safety & Risk
4/10
!
Topical medicine administration records (TMARs) were not completed... Liquid medicines did not have the date they were opened marked on them.
Staff Culture
6/10
✓
The service had a positive culture. Staff told us they felt valued and supported by the management.
Staffing Levels
7/10
✓
There were enough staff to meet people's needs. The provider used a recognised tool to calculate staffing levels based on people's needs and their staffing levels were above those calculated. Only regular staff were used by the service.
Training & Dev
6/10
✓
Per 2019 comprehensive inspection: The provider inducted staff and provided an ongoing training programme using a mixture of face to face and e-learning. The registered manager monitored all staff training and took action to make sure staff kept up to date.
Management
4/10
!
The provider had quality assurance processes in place... However, actions taken were not always consistently implemented and therefore some issues remained unresolved.
Programmes
6/10
✓
Per 2019 comprehensive inspection: The activity coordinator provided a structured programme of activities from Tuesday to Saturday including music and games. External entertainers such as singers and therapy dogs visited monthly.
Points to consider
Managers are in place but don't always make sure fixes are followed through, so some issues drag on.
actions taken were not always consistently implemented and therefore some issues remained unresolved
Medication recording has gaps like missing dates on liquid meds and incomplete cream application records.
topical medicine administration records had not been completed and liquid medicines did not have dates when they had been opened
Only standard training programme with no mention of specialist courses or funded qualifications.
Per 2019 comprehensive inspection: The provider inducted staff and provided an ongoing training programme using a mixture of face to face and e-learning.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: June 2021
Requires improvement
Safe
!
Requires improvement
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Requires improvement
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- Care Quality Commission (CQC) Inspection Data
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