Working at Shaftesbury Rest Home
49 Shaftesbury Avenue, Southampton, SO17 1SE
Operated by Mr & Mrs R C Northover
17 bedsResidential homes
Workplace Score
6.2/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.2/10
Key Finding
"Strong safety practices and a friendly team culture, although limited activities and occasional staffing shortages hold it back."
Safety & Risk
8/10
✓
2021 IPC inspection: Assured provider preventing infections, meeting shielding/social distancing, safe admissions, effective PPE, testing access, hygiene practices, outbreak management, up-to-date policy.
Staff Culture
7/10
✓
Per 2017 comprehensive inspection: Staff said 'This is a very friendly place to work in and the residents were lovely' and 'I have been here a long time, you become very attached'.
Staffing Levels
5/10
!
Per 2017 comprehensive inspection: There were sufficient staff to meet people's needs, although there were vacancies... a bit short staffed today... all hands to the pump... good to have more staff.
Training & Dev
6/10
✓
Per 2017 comprehensive inspection: Staff training included moving and handling, dementia... regularly updated... supervisions, observations and competency based assessments.
Management
7/10
✓
Per 2017 comprehensive inspection: The registered manager was a prominent presence... assisted them throughout their day with personal care and spending time to talk to people.
Programmes
4/10
!
Per 2017 comprehensive inspection: There were activities available, but some people felt these could be developed further... not a lot of activities during the day... not always structured activity available.
Points to consider
No regular activities programme or coordinator, so the role is mostly routine care with occasional themed events that residents say are not enough.
Per 2017: some people felt there could be more... not a lot of activities during the day... records indicated there was not always structured activity available
Staffing is adequate but with vacancies and short staffed days from sickness making workloads busy at times.
Per 2017: sufficient staff... although there were vacancies... short staffed today... all hands to the pump... good to have more staff
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: December 2017
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews