Working at Shaftesbury Netteswell Rectory
Manston Road, Harlow, CM20 3PA
Operated by Livability
9 bedsResidential homesHomecare agencies
Workplace Score
7.0/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 7.0/10
Key Finding
"A family-like culture and strong safety practices with good staffing, although the manager splits time with another home and activities are basic."
Safety & Risk
8/10
✓
Staff had received training in relation to safeguarding matters and understood... their responsibilities... Risks associated with people's care and support were identified and action taken to minimise risks in the least restrictive way.
Staff Culture
8/10
✓
Working here is very relaxed and is a lovely way of working as it is more like a family than a job. We are very well supported and all live like one big family.
Staffing Levels
7/10
✓
The service was well-staffed, and people received their medicines when they needed them. Staffing levels were flexible around the needs and wishes of people who used the service.
Training & Dev
7/10
✓
Staff received a variety of training including, medicines management, safeguarding, disability awareness & diversity, moving and handling and epilepsy awareness. Further training and vocational qualifications were available to staff.
Management
6/10
✓
Staff told us they enjoyed working at the home and felt supported by management.
Programmes
5/10
!
People were supported to take part in various activities and events... The service had a large barn within the grounds where people could socialise together either doing arts and crafts or having a game of pool.
Points to consider
The manager splits their time with another home, so they are not always on site to support staff.
The registered manager supported another service for the provider and split their time between the two services. The registered manager was not present on the day we visited
No activities coordinator or specialist programmes, just basic arts, crafts, games, outings, and staff support for hobbies.
The service had a large barn within the grounds where people could socialise together either doing arts and crafts or having a game of pool.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: February 2020
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews