Working at Shaftesbury Kenway Court
5 Kenway, Southend On Sea, SS2 5DX
Operated by Livability
24 bedsNursing homesRehabilitation (illness/injury)
Workplace Score
5.9/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 5.9/10
Key Finding
"Effective management and strong safety create an open culture, but staffing often feels stretched and supervision checks are infrequent."
Safety & Risk
7/10
✓
Staff had attended safeguarding training and were aware of the provider's procedures. Risk assessments were practical and personalised. some recording errors in medicine records but medicine had been given safely.
Staff Culture
6/10
✓
Staff told us they felt able to speak out if they were concerned about a person's safety. Staff worked and communicated effectively as a team to provide consistent support.
Staffing Levels
5/10
!
On the day of our inspection there were enough staff on duty to keep people safe. Feedback from people told us staffing was adequate, but they felt staffing was often stretched.
Training & Dev
5/10
!
New staff received a detailed induction and training with additional training provided to existing staff as required. practices such as supervision and competency checks were not being done as frequently as she or the provider expected.
Management
7/10
✓
The service was effectively managed by an established manager who promoted an open person-centred culture. There was an open culture, where people and staff felt able to speak out.
Programmes
6/10
✓
The service had dedicated staff to promote people's interests and a minibus for trips out. A person told us, 'I go out with the lifestyle ladies, to Lidl's shopping, to Chelmsford to the cinema or out for coffee.'
Points to consider
Staffing levels are adequate but sometimes stretched thin, so they are recruiting more care staff and a nurse.
Feedback from people told us staffing was adequate, but they felt staffing was often stretched. The registered manager told us the provider had agreed to increase care staffing and also recruit an additional nurse.
Only standard induction and training for new staff, and supervision checks not done as regularly as they should be.
New staff received a detailed induction and training with additional training provided to existing staff as required. practices such as supervision and competency checks were not being done as frequently as she or the provider expected.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: April 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews