Working at Shaftesbury Keefield
Keefield Close, Harlow, CM19 5SW
Operated by Livability
10 bedsResidential homes
Workplace Score
7.5/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 7.5/10
Key Finding
"Staff feel supported and valued by responsive managers with good training and a positive culture, although staffing relies on agency when people call in sick."
Safety & Risk
8/10
✓
People were safeguarded from abuse and avoidable harm. Risks were assessed and monitored and detailed plans were in place... All accidents and incidents were recorded so the management team could... learn from trends
Staff Culture
8/10
✓
There was a positive and open culture at the service. Staff were supported and valued... 'They have been fantastic, so supportive... This is the best place I have worked; staff are caring'
Staffing Levels
6/10
✓
The provider ensured there were sufficient numbers of suitable staff. Throughout the inspection we saw there were enough staff around to support people. 'It can be stressful if staff go off sick... we can book agency'
Training & Dev
8/10
✓
Staff completed a wide range of training courses to keep their skills and knowledge up to date... 'We do epilepsy training, dysphasia, manual handling... I have completed the Oliver McGowan training'
Management
8/10
✓
The registered manager and service manager were very responsive during the inspection and followed up any minor concerns we identified immediately. Staff were supported and valued... 'This is the best place I have worked'
Programmes
/10
✕
Not covered in this focused safe and well-led inspection; previous comprehensive report from 2018 exceeds 2 years old
Points to consider
Staffing levels are enough but rely on agency when staff call in sick
It can be stressful if staff go off sick. They never let us go short and we can book agency.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: December 2023
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews