Working at Shaftesbury Horizons

Enough staff to cover shifts but hiring process sometimes skips checks like exploring gaps in work history, and they are still recruiting due to shortages.

There was a recruitment process in place. However, this had not always been followed and employment gaps were not explored in line with the providers policy. The service had faced the same challenges as other providers due to the national shortage of care workers.

Only standard training and supervisions, no specialist courses or funded qualifications mentioned.

Per 2018 comprehensive inspection: Staff were trained to the requirements of the Care Certificate. Staff received regular supervision sessions and annual appraisals.