Last updated: 9 February 2026
"Staff feel supported with stable staffing and strong safety, but only standard training and basic activities hold it back."
Per 2020: Assured safe infection prevention with PPE, testing, admissions procedures; per 2019: safe medicines, safeguarding, risk management, incident learning.
Per 2019 comprehensive inspection: Staff feel supported by management and team, positive feedback on approachable leaders.
Per 2019 comprehensive inspection: Home fully staffed with no agency staff used, sufficient numbers met needs, staff happy with shift patterns.
Per 2019 comprehensive inspection: 98% training compliance with induction and Care Certificate; per 2020: all staff completed infection control and coronavirus training.
Per 2019 comprehensive inspection: Staff spoke positively about the registered manager and deputy, felt supported, listened to, appreciated and motivated.
Per 2019 comprehensive inspection: Activities coordinator provides bingo, quizzes, games, pet visits, school engagements, garden activities.
Only standard training like induction and mandatory courses, no specialist training or funded qualifications.
A training matrix showed staff had achieved a 98% compliance of completing training courses
Activities are regular with a coordinator but basic like bingo, games and pet visits, no specialist programmes.
People participated in activities including bingo, card games, knitting, crocheting and watching movies.
AI Generated
Last inspected: May 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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