Working at Shaftesbury Court (High Street)
High Street, Winslow, MK18 3HA
Operated by Sanctuary Home Care Limited
18 bedsResidential homes
Workplace Score
6.6/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.6/10
Key Finding
"Staff feel supported by management with good team communication and excellent safety, but COVID staff shortages and basic training hold it back."
Safety & Risk
8/10
✓
2022 inspection: 'We were assured that the provider was preventing... infections, using PPE effectively, making sure infection outbreaks can be effectively prevented or managed.' Per 2018: 'MAR's to be completed appropriately. Staff had knowledge on recognising abuse.'
Staff Culture
7/10
✓
Per 2018 comprehensive inspection: 'Staff told us they felt supported... they felt communication was good within the team. We found staff enthusiastic and keen to provide a good service.'
Staffing Levels
6/10
✓
Per 2018 comprehensive inspection: 'People told us there were enough staff to support them; this was supported by what staff told us. The care home benefitted from longstanding staff members.'
Training & Dev
6/10
✓
Per 2018 comprehensive inspection: 'New staff were supported to study the Care Certificate. Staff had access to on-going training to ensure their knowledge was up to date.'
Management
7/10
✓
Per 2018 comprehensive inspection: 'Staff told us they felt supported by the management... One staff member told us "I can rely on her she is brilliant. She has been great."'
Programmes
6/10
✓
Per 2018 comprehensive inspection: 'People were encouraged to participate in meaningful activities... supported to access voluntary work... attended day centres and work placements... fortnightly "Walk in Winslow".'
Points to consider
Staff numbers meet basic needs but the home had to put measures in place for COVID staff shortages.
The provider told us they had measures in place to mitigate the risks associated with COVID-19 related staff pressures
Only standard training like the Care Certificate and updates, no specialist courses or funded qualifications.
New staff were supported to study the Care Certificate. Staff had access to on-going training to ensure their knowledge was up to date.
Varied outings to shops and community walks plus day centres, but no dedicated activities coordinator or special onsite programmes.
People were encouraged to participate in meaningful activities. One person had been supported to access voluntary work within the local community. Other people attended day centres and work placements... fortnightly 'Walk in Winslow'
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: September 2018
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews