Working at Shaftesbury Anvil House
199 Perry Street, Billericay, CM12 0NX
Operated by Livability
7 bedsResidential homes
Workplace Score
6.4/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.4/10
Key Finding
"Staff love working there and building relationships, stable teams with good safety practices, but mixed feedback on the manager handling staff issues."
Safety & Risk
7/10
✓
Staff knew how to recognise and report abuse, risk assessments in place, medicines administered safely, incidents discussed at meetings for learning.
Staff Culture
7/10
✓
Staff told us they liked working at the service; one said 'I really do love working here and building relationships with people'.
Staffing Levels
6/10
✓
There were enough staff to keep people safe and meet their care needs; safe recruitment practices followed with long-standing staff team.
Training & Dev
6/10
✓
Staff received appropriate training and support; supervisions and appraisals carried out with staff.
Management
6/10
✓
Relatives described registered manager as approachable and caring, but staff gave mixed feedback on approach to staff performance: '[Registered manager] is not always spot on with staff'.
Programmes
6/10
✓
People supported to community activities including boccia sessions, lunches out, church, sensory garden, and active support in cooking and cleaning.
Points to consider
Manager is great with residents and families but some staff feel she does not always handle staff issues well.
Staff gave mixed feedback about the registered managers approach to dealing with staff performance.
Only standard training and supervisions mentioned, no specialist courses or funded qualifications.
Staff received appropriate training and support to carry out their roles effectively. Supervisions and appraisals were carried out with staff.
Varied community outings and home activities but no dedicated activities coordinator or specialist programmes.
People were supported to engage in activities... boccia sessions, and lunch out in the community... sensory garden.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: April 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews