Working at Seymour Gardens
33 Seymour Gardens, London, IG1 3LP
Operated by Norwood
5 bedsResidential homes
Workplace Score
7.4/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 7.4/10
Key Finding
"Approachable management, positive staff culture and thorough training, although basic rotas and no activities coordinator hold it back."
Safety & Risk
8/10
✓
Per 2022: Assured provider effective in IPC including PPE, testing, shielding, up-to-date policy and vaccinations. Per 2018: Staff trained in safeguarding, medicines managed safely, incidents analysed.
Staff Culture
8/10
✓
Per 2018: Staff told us 'We work well as a team... The manager is very understanding. She helps a lot and listens... It's a great place to work.'
Staffing Levels
6/10
✓
Per 2018: People told us there were enough staff to meet their needs; rotas showed two staff on days and one sleep-in on nights. Per 2022: Provider had measures to mitigate COVID-19 related staff pressures.
Training & Dev
8/10
✓
Per 2018: Comprehensive induction including shadowing, annual training in first aid, moving and handling, medicines, supervisions six times a year and appraisals with development goals.
Management
8/10
✓
Per 2018 comprehensive inspection: People and staff told us the manager was approachable, operated an open door policy, was visible and hands on.
Programmes
6/10
✓
Per 2018: People took part in pottery class, hydrotherapy, dancing, life skills assessments like folding laundry, and planned holidays.
Points to consider
Staff numbers are enough to meet needs but rotas are basic and COVID staff pressures needed extra fixes.
People told us there were enough staff to meet their needs. We reviewed rotas and found that two staff covered the day shift whilst one sleep-in staff covered the night shifts... measures in place to mitigate the risks associated with COVID-19 related staff pressures
No activities coordinator or specialist programmes so role is routine care plus supporting classes and outings.
People were enabled to take part in activities they chose. On the day of our visit one staff member took three people to an activity... pottery class, others attended weekly hydrotherapy sessions, and another had a weekly foot massage
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: February 2018
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews