Working at Seven Springs - Care Home Physical Disabilities

Safety risks from unchecked air mattresses causing pressure sore dangers, no proper fluid monitoring leading to dehydration, and unsecured cleaning chemicals people could access.

Air mattresses to reduce the risk were not having the settings routinely checked... significantly incorrectly set... records did not demonstrate the daily intake was being checked... cleaning trolleys were left unsecure and unaccompanied.

Training covers basics but misses specialist skills like pressure care and epilepsy needed for residents' complex needs.

areas of concern found during the inspection had not always been reflected in staff training. For example, people were found at risk of pressure ulcers and no training had been provided for all staff... Only one out of four staff told us they had received training in epilepsy.

Staffing holds up during the week but weekend shortages leave care staff picking up extra tasks and feeling stretched.

at weekends there were shortages with specific auxiliary staff such as dining room support. As a result, care staff were having to complete additional tasks.