Last updated: 9 February 2026
"Staff feel valued with approachable management and strong safety practices, although staffing feels rushed in mornings and activities programmes are limited."
Staff showed they had a good knowledge of how to keep people safe and protect them from any potential harm... Medication was securely stored... all correctly completed with no unexplained gaps or omissions.
Staff felt valued and were provided with the support and guidance to provide a high standard of care and support.
The manager and staff told us that there was enough staff to meet people's needs however; additional staff support could be deployed as and when required.
Staff informed they attended yearly refresher courses to ensure they were up to date with the changes within the care sector... offered an array of training modules which had relevance to their role.
People and relatives valued the relationship they had with the management team and told us they found them approachable and supportive.
People were supported to access social activities according to their personal choice, wishes as to how they lived their daily lives and preferences.
Staffing levels are adequate but can feel rushed in the mornings during washing and dressing.
'Could be more staff, sometimes they are rushed, mainly when they are washing and dressing them in the mornings'
Only standard induction, refreshers, and basic role-relevant training with no specialist courses or funded qualifications.
Staff informed they attended yearly refresher courses... offered an array of training modules which had relevance to their role
Few details on activities programmes or creative engagement, so the role is mostly routine personal care.
People were supported to attend activities in the service, however, work opportunities would be very limited due to the service users complex health needs.
AI Generated
Last inspected: November 2018
Management Quality
Well-led: Good
Direct feedback from current and former employees

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