Working at Seven Arches Nursing Home
Lea Rigg, Cornsland, Brentwood, CM14 4JN
Operated by Brentwood Homes Limited
30 bedsNursing homes
Workplace Score
5.2/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 5.2/10
Key Finding
"Good staffing, training and positive team culture, but medicines safety issues and weak oversight are major concerns."
Safety & Risk
3/10
✕
We found discrepancies on 2 occasions with other medicines hard to reconcile... We also found protocols... were missing... 2 incidents which potentially met the threshold for a safeguarding referral.
Staff Culture
6/10
✓
Staff were positive about working at Seven Arches Nursing Home. A staff member told us, “Teamwork is really good. The atmosphere is nice, the manager is really nice. They are flexible with my shifts and childcare.”
Staffing Levels
6/10
✓
Throughout our assessment we saw staff were available to respond to people’s needs and they responded promptly. People we spoke with confirmed this.
Training & Dev
6/10
✓
Staff were required to regularly refresh their training and were positive about the training and support they received. A staff member told us, “I did all the training here, online and practical. The nurses do my competency checks.”
Management
4/10
!
The registered manager had been absent for 1 week, but senior staff had not picked up the issues we identified during this assessment. More work was needed to ensure appropriate oversight was in place at all times.
Programmes
5/10
!
The activity programme was available Monday to Friday... When we asked what happened at a weekend, they told us they did not know and thought staff tried to do some things.
Points to consider
Safety issues like medication errors and dirty equipment mean you can't always trust the care processes are solid.
We undertook a count... We found discrepancies on 2 occasions... equipment such as bedrail bumpers and crash mats were soiled and damaged
Manager is there but oversight is weak since audits missed big problems like infection risks and medicine issues.
Audits and checks made regarding infection prevention control and medicines had not identified the concerns we found.
Activities run weekdays with a coordinator but weekends have little going on and not everyone can join trips.
The activity programme was available Monday to Friday... at a weekend, they did not know... transport was provided... not accessible for all.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: May 2025
Requires improvement
Safe
!
Requires improvement
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Requires improvement
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews