Working at Sesame
Bronshill Road, Torquay, TQ1 3HA
Operated by Lifeworks Charity Limited
4 bedsResidential homes
Workplace Score
7.0/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 7.0/10
Key Finding
"Staff feel supported and valued with enough staffing, but basic activities without special programmes or a coordinator hold it back."
Safety & Risk
8/10
✓
The provider had effective systems and processes in place to help ensure people were protected from the risk of abuse and /or avoidable harm. The provider monitored all safeguarding concerns through a series of audits which were shared with staff at all levels.
Staff Culture
7/10
✓
Staff told us they felt supported, valued, and appreciated by the service’s management team. We saw lots of laughs and good humour being displayed between people and the staff supporting them.
Staffing Levels
8/10
✓
Staff told us there were enough staff to meet people’s needs. One member of staff said, 'Each person receives one to one support during the day and there are two waking night staff.' Relatives’ comments included, 'There’s more than enough staff', 'There is always plenty of staff around if you need them', and 'Each person has their own allocated staff member each day.'
Training & Dev
6/10
✓
The provider monitored staff training on a training matrix. This showed staff had received training in a variety of subjects relevant to their role. The registered manager carried out a series of spot checks and competency assessments to check staff's knowledge and identify any training needs.
Management
7/10
✓
Staff told us they felt supported, valued, and appreciated by the service’s management team. One staff member said, 'I particularly like the catch-up meetings with the registered manager. This gave me the opportunity to raise any questions, and I found these meetings were very supportive.'
Programmes
5/10
!
People told us they felt safe and were supported to have maximum choice and control of their lives. People were supported to lead active lifestyles, follow their interests and take part in social activities. One person told us they attended a variety of clubs, went shopping for clothes and liked to visit a nail salon to get their nails done.
Points to consider
Only basic outings like clubs, shopping, and nail salon mentioned, no activities coordinator or special programmes to make the role more varied.
One person told us they attended a variety of clubs, went shopping for clothes and liked to visit a nail salon to get their nails done.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: February 2024
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews