Last updated: 10 February 2026
"Stable staff team and strong safety learning from incidents, but limited activities programmes and only standard training."
The registered manager ensured there was collective learning within the team when things had not gone as planned. This included reviewing incidents and near misses.
The provider promoted a positive culture at the service. The service had an established staff team with most in post for over 3 years.
The service had an established staff team with most in post for over 3 years. The registered manager ensured there were enough staff available at all times to meet people's needs safely.
The training undertaken by staff was recorded in a matrix which the registered manager reviewed to ensure staff skills and knowledge were up to date.
The registered manager audited the quality of the service people received and used feedback from people, relatives and staff to improve the service.
Staff supported this through skills teaching activities such as cooking, shopping, cleaning and personal care.
No activities coordinator or varied programmes, so the job is mostly routine care with basic skills teaching like cooking and shopping.
Staff supported this through skills teaching activities such as cooking, shopping, cleaning and personal care.
Only standard training tracked in a matrix, no specialist courses or funded qualifications.
The training undertaken by staff was recorded in a matrix which the registered manager reviewed to ensure staff skills and knowledge were up to date.
AI Generated
Last inspected: May 2023
Management Quality
Well-led: Good
Direct feedback from current and former employees

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