Working at Serenata Care Ltd Trading as Two Cedars
81 Dunyeats Road, Broadstone, BH18 8AF
Operated by Serenata Care Ltd
17 bedsResidential homes
Workplace Score
7.2/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 7.2/10
Key Finding
"Supportive management and a valued staff culture stand out, although staffing lacks retention details and activities programmes are basic."
Safety & Risk
8/10
✓
There were effective arrangements in place for reviewing and investigating safeguarding incidents... Medicines were administered and managed safely by trained staff
Staff Culture
8/10
✓
Staff told us they felt valued and acknowledged for their hard work... Two Cedars Residential Care Home had achieved a gold award for the investors in people award
Staffing Levels
6/10
✓
There were enough staff on duty to meet people's needs. Staff comments included; 'There are enough of us to meet people's assessed needs and spend quality time with them too'
Training & Dev
7/10
✓
Staff felt supported and received appropriate training and supervisions... 'There's enough training and it's on going... We can do our diplomas in health and social care too'
Management
8/10
✓
Staff comments included; 'The registered manager is lovely. Very supportive and understanding. A great manager', 'The registered manager is fine. Very approachable, I feel I can go to them with any concerns'
Programmes
6/10
✓
There was a full-time activities coordinator... invested in a 'Jolly Trolley'... We observed an external singer arrive and entertain the people
Points to consider
Staffing is adequate with enough people on duty to meet needs and spend some quality time, but no details on low agency use or high staff retention
There were enough staff on duty to meet people's needs. Staff comments included; 'There are enough of us to meet people's assessed needs and spend quality time with them too'
Activities include a coordinator, outings, events and a Jolly Trolley for memories, but no named specialist programmes or advanced therapeutic training for staff
There was a full-time activities coordinator employed by the home... The home had recently invested in a 'Jolly Trolley'... observed an external singer
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: April 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews