Working at SENSE - 70 Castleton Road
70 Castleton Road, London, E17 4AR
Operated by Sense
6 bedsResidential homes
Workplace Score
6.6/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.6/10
Key Finding
"Strong safety practices and specialist training create a positive team atmosphere, but agency staff use and average leadership are drawbacks."
Safety & Risk
8/10
✓
Per 2022 inspection: Assured on infection prevention, effective PPE use, cleaning rotas, visitor screening. Per 2018: Knowledgeable safeguarding, detailed risks, incidents analysed for learning.
Staff Culture
7/10
✓
Per 2018 comprehensive inspection: Staff said 'Generally we are a good staff team'; calm relaxed atmosphere, relatives confident in staff kindness.
Staffing Levels
6/10
✓
Per 2022 inspection: The service did not currently have any workforce challenges. They were fully staffed.
Training & Dev
7/10
✓
Per 2018 comprehensive inspection: Specialist training including deafblind awareness, dysphagia, positive behaviour support; regular supervisions every six weeks, annual appraisals.
Management
6/10
✓
Per 2018 comprehensive inspection: Relatives and staff gave positive feedback about the leadership in the service; one relative said 'it's not bad. It is okay.'
Programmes
6/10
✓
Per 2018 comprehensive inspection: Variety of activities offered including intensive interaction, music therapy, swimming, outings, pamper sessions, cultural nights.
Points to consider
Enough staff to cover shifts, but they use agency workers and extra hours when people call in sick or for vacancies.
Per 2018: Rotas showed staff absences were covered by permanent staff agreeing to extra hours or regular agency staff. Per 2022: When agency staff were used the registered manager worked alongside them.
Manager in place with okay feedback from staff and families, but no standout hands-on leadership or extra support mentioned.
Per 2018: Relative said 'If I have any issues, I raise it with them and speak with the manager. There's always room for improvement but it's not bad. It is okay.'
Some varied activities like trips, music and pamper sessions, but no activities coordinator or special innovative programmes to mix up the daily routine.
Per 2018: People were offered a range of activities to participate in at home and in the community.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: August 2018
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews